Keep employees informed where to go and what to do in the event of an emergency or business interruption. Emergency hotline numbers allow managers to communicate with all your employees—or with specific departments, locations, or any other subset of your staff. 

Step 1: How Many Hotlines? _______________.

– Use one phone number for your entire organization,

– Or you assign different numbers to specific departments and office locations to ensure

that each employee will hear relevant information.

 

Step 2: List the departments and facilities to which emergency hotline numbers will be assigned along with:

– the address of each department and facility*
– the email and telephone contact information for each manager

 

Address Manager email Telephone number

 

(use continuation sheet or spread sheet if necessary)

Step 3: Notify Managers and Staff

Instruct your department and/or office managers to provide written notice to each employee what hotline number to use in the event of an emergency or business interruption.

Instruct your department and/or office managers that, in the event of an actual emergency or business interruption, they are to record custom messages for each affected department or location, and update those messages as frequently as necessary. Employees affected by an emergency or business interruption should call their previously assigned hotline number for the latest instructions.

*Emergency hotline numbers are hosted by Segway at switches located at least 500 miles from the facilities to which specific phone numbers have been assigned.

Whatever the situation, whatever your instructions, employees will always know where to go and what to do.

Call Segway toll free at 866.SegwayCom (866-734-9292). Or send an email to Joe.Schiavone@SegwayCommunications.com


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