Why Pay a Fortune And Get So Little?
There is really no comparison because Segway Communications
beats the competition "Hands Down". Want Proof? See Below
Total Call Management Features |
Segway Communications Total Call Management |
Phone Company "Vanilla Voice Mail" |
Local Voice Mail Company |
Internet based "Unified Messaging" Services |
Telephone System and Voice Mail Equipment Purchase |
Auto Attendant |
√ |
|
Maybe |
X |
X |
Multiple Greetings (Day 'n' Nite) |
√ |
|
Maybe |
X |
|
Dial By Name Directory |
√ |
|
Maybe |
X |
X |
Easily Customize "On-Hold" Script |
√ |
|
|
|
X |
Round Robin Call Distribution |
√ |
|
|
X |
Maybe |
Call Screening |
√ |
|
Maybe |
Maybe |
Probably not |
Call Transfer |
√ |
|
|
|
X |
Direct Connect or Follow-Me Feature |
√ |
|
Maybe |
X |
|
Voice Mail |
√ |
X |
X |
X |
X |
Zero-Out To Attendant |
√ |
|
Maybe |
|
Maybe |
E-Mail Delivery of Voice Messages |
√ |
|
|
X |
|
Message Delivery To Cell or Alternate Phone |
√ |
|
Maybe |
X |
|
Message Notification Cell, Phone, E-Mail, Pager) |
√ |
Maybe |
Maybe |
X |
Maybe |
Fax For Everyone |
√ |
|
|
|
|
E-Mail Delivery of Fax Messages |
√ |
|
|
X |
|
Disaster Recovery |
√ |
|
|
|
|
FAQ's (Frequently Asked Questions) |
√ |
|
|
|
|
Question & Answer Message Format |
√ |
|
|
|
|
Automated Order Taking |
√ |
|
|
|
|
Broadcast Messaging |
√ |
|
X |
|
X |
Group Messaging |
√ |
|
X |
X |
X |
Remind Me |
√ |
|
|
|
|
Never Busy Fax |
√ |
|
Maybe |
|
|
Fax On Demand |
√ |
|
Maybe |
X |
|
Fax Broadcasting |
√ |
|
Maybe |
|
|
No Equipment to Purchase |
√ |
X |
X |
X |
|
No Maintenance or System Administrator Costs |
√ |
X |
X |
X |
|
Unlimited Extensions |
√ |
|
X |
X |
|
CMA (Call Management Advisor) |
√ |
|
|
|
|
Waive Activation Fees |
√ |
|
|
|
|
Free Month of Service |
√ |
|
|
|
|
Referral Program |
√ |
|
Maybe |
Maybe |
|
24/7 Customer Support |
√ |
X |
|
|
Expensive |
Service Guarantee |
√ |
|
Maybe |
|
|
Newest and Updated Features |
√ |
|
|
|
|
|
|
|
|
|
|
Discounted Small Business Packages |
Average $49 |
No comparable service. |
No comparable service Average $85 for available features |
No comparable service Average $85 for available features |
Can't provide comparable service |
Activation Fee |
$0 |
$20 - $40 initiation fee |
$5 - $15 initiation fee per extension |
$40 average initiation fee |
$500 average installation and training fee |
Feature Upgrades and Additions |
$0 |
$10 per feature addition |
$5 - $15 per feature addition |
N/A |
$thousands until system "maxes-out" Then you must buy a new system |
Maintenance Contracts (parts & labor) |
$0 |
N/A |
N/A |
N/A |
15% per year of purchase price (small system average $900/yr.) |
Equipment Purchase |
$0 |
N/A |
N/A |
N/A |
Small office system: $3,000 to $10,000 capital investment, and outdated before it's installed |
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